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Terms & Conditions

Welcome to MySelene! These Terms and Conditions (“Terms”) outline the agreement between you and MySelene (“Company”, “we”, “us”, or “our”) regarding your access to and use of our digital services through myselene.com (the “Website”) and any associated mobile applications (“App”). By accessing our services, you accept these Terms. Please read them carefully.

1. Overview

By visiting or using our Website, App, or services, you enter into a binding agreement with MySelene.

If you do not agree with any part of these Terms, please refrain from using our platform.

Questions or concerns may be directed to support@myselene.com.

We also recommend reviewing our Privacy Policy, which explains how we manage personal data.

2. Definitions

  • Agreement: This legal contract between the Company and you, the user
  • Client: Any user accessing our services
  • Company: MySelene, operating through myselene.com and related platforms
  • Digital Products: Face-based personality insights and other digital items delivered via the platform
  • Services: Entertainment-based face reading, personality insights, and other digital offerings provided online
  • Remote Agreement: Any contract formed between the Company and Client using only digital communication

3. What We Offer

Our services are intended solely for personal entertainment and should not be interpreted as professional, medical, psychological, or legal advice.

We offer:

  • Digital personality and face-reading insights
  • A 3-day trial, charged with a $1.99 USD processing fee
  • After the trial, the subscription automatically renews at $35 USD per month unless cancelled before the trial ends
  • All charges are processed in USD

4. Billing & Payment

All payments are processed securely by certified third-party payment processors. MySelene does not store or access your payment details.

  • The $1.99 USD trial fee is charged at sign-up
  • The $35 USD monthly subscription begins automatically after the 3-day trial unless cancelled
  • Prices are shown and billed in USD
  • Subscriptions renew automatically unless cancelled before the next billing cycle

5. Cancellations & Refunds

Cancellations

  • You may cancel your subscription at any time through your user dashboard
  • A cancel link is included in all order-related emails
  • You may also cancel by emailing support@myselene.com
  • Cancellation takes effect at the end of your current billing period

Satisfaction Guarantee & Refunds

At MySelene, we care deeply about your experience. As a digital company, we understand that expectations may vary, and your satisfaction matters to us.

If you feel disappointed, frustrated, or believe you’ve been charged in error, please reach out to us first at support@myselene.com. We will do everything we can to resolve the issue — including offering a refund if appropriate.

Our support team typically responds within 12 hours, and we handle refund requests with care and flexibility.

We kindly ask that you contact us before submitting a dispute through your bank — we can help you much faster and more easily.

6. Ownership & Rights

All content, features, and materials provided are the exclusive property of MySelene.

You may not republish, resell, or redistribute our content without express written permission.

7. Limitation of Liability

Our content is for entertainment purposes only. No guarantees or outcomes are promised.

MySelene is not liable for disruptions outside our control (e.g., internet outages, third-party failures).

8. Age Guidelines

Our services are intended for adults. Parents and guardians are responsible for appropriate use by minors.

9. Data & Privacy

We process personal data in accordance with our Privacy Policy.

We share only what is necessary with trusted third parties to complete your order (e.g., payment processing, email delivery).

10. Account Termination

We reserve the right to terminate accounts for violations of our Terms.

Terminated accounts may lose access to previously delivered digital content.

11. Updates

We may update these Terms from time to time. Continued use of the service means you accept the most current version.

Significant changes will be communicated via the Website or by email.

12. Jurisdiction

These Terms are governed by the laws of Lithuania.

Disputes will be resolved in accordance with the Lithuanian legal system unless otherwise required by local law.

13. Support & Contact

If you have any questions or need help with your account, reach out to us at support@myselene.com.

We aim to respond to all messages within 12 hours, often sooner.

14. Final Notes

MySelene is not responsible for service interruptions due to circumstances beyond our control (e.g., natural disasters, infrastructure failures).

These Terms, along with our Privacy Policy, represent the full agreement between you and MySelene.